Privacy Policy
Last Updated: 31/12/2024
This Privacy Policy explains how Piderico ("we", "us", "our") collects, uses and protects personal information when you use our website, mobile applications and services (the "Platform").
We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and other applicable data protection laws.
1. Data Controller
Piderico acts as the data controller for personal data collected through the Platform.
2. Personal Data We Collect
We may collect the following types of information:
- Name
- Email address
- Telephone number
- Delivery address
- Payment information (processed securely by payment providers)
- Order history
- Device information
- IP address
- Location data where permitted
3. How We Use Your Data
Your data may be used to:
- Process food orders and bookings
- Communicate with restaurants
- Provide customer support
- Process payments
- Improve our services
- Prevent fraud
- Comply with legal obligations
4. Sharing Data
Your personal data may be shared with:
- Restaurant partners to fulfil orders
- Payment processors
- Delivery partners
- Technology providers hosting our platform
- Law enforcement where required by law
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy or to comply with legal obligations.
6. Data Security
We implement appropriate security measures including encryption and secure hosting.
7. Your Rights
Under UK GDPR and EU GDPR you have the right to:
- Access your personal data
- Request correction
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
8. International Transfers
Data may be transferred to countries outside the UK or EU where appropriate safeguards are in place.
9. Contact
For privacy requests contact:
support@piderico.com