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Last Updated: 31/12/2024
This Payment Methods Policy explains how payments are processed when using the Piderico platform. Piderico operates as a digital marketplace connecting customers with independent restaurants and venues for food ordering, delivery, collection, and table bookings.
Payments for orders and bookings may be processed through secure third party payment providers or directly with the restaurant depending on the payment method selected.
Online payments on the Piderico platform are processed through Stripe, a secure payment processing provider.
Stripe allows customers to pay securely using major debit and credit cards through encrypted payment systems.
When paying online through Stripe, customers may use supported debit or credit cards depending on their region and issuing bank.
Card acceptance and payment authentication requirements are managed by Stripe and the customer’s payment provider.
The platform supports multiple currencies depending on the country where the service is being used.
Prices shown on the platform will reflect the currency used in the country where the order or booking is placed.
Some restaurants may allow customers to pay directly in cash depending on the service provided. Cash payments may be available for:
Availability of cash payment options is determined by the individual restaurant partner.
Restaurants are responsible for handling payments received directly from customers when cash payment options are selected.
Piderico does not handle or process cash transactions between customers and restaurants.
Online payments made through Stripe use secure encryption and authentication systems designed to protect customer payment information.
Customers should ensure that they are using secure devices and connections when making payments online.
If you experience issues with a payment or transaction made through the platform, you may raise the issue through our support page.